Authors (including presenting author) :
Pang HL (1)(2), Cheng WY (1)(2), Yao PW (1)(2), Chiu KC (1)(2),
Chan CM (1)(2)
Affiliation :
(1)Department of Medicine, Queen Elizabeth Hospital
(2) Taskforce on I-CAFÉ liaison committee, Isolation Wards, Department of Medicine, Queen Elizabeth Hospital
Introduction :
Due to COVID-19 pandemic, the disease has quickly spread all over the world. All of academic institutions and on-campus teaching programs were suspended and shifted to online programs. In this regard, clinical training programs for our nurses were also dramatically affected within hospitals and as a result, clinical training and knowledge development were reduced. Nevertheless, operational workflow and infection control measures during COVID-19 were updated frequently and health care workers need to know updated information timely in order to reduce their anxiety and enhance clinical safety. Online training has become more important and common. Trainers can use advancement in technology to deliver training over the internet which can engage more participants in a more convenient and cost effective way.
Objectives :
To explore the effectiveness of online training model in Isolation Wards.
Methodology :
Task Force on I-CAFÉ committee was formed under Isolation Ward of Department of Medicine in Queen Elizabeth Hospital. Current training models which include onsite and online training were reviewed. In order to keep advancement and development of nurses’ knowledge and skills during pandemic period, an online training was adopted within isolation wards. Nurses can share different topics such as nurse operational skills, knowledge and information related to COVID-19 and emergency handling of infectious patients via this online platform. Staff satisfaction survey was conducted after each sharing.
Result & Outcome :
A total of seventeen topics were shared with frontline nurses including nursing care for COVID-19 patients, new medical equipment used in isolation wards and updated CPR management during COVID period. Around 230 participants attended the online training and with more than 70% response rate from satisfaction survey. The feedback from ward staff was positive and agreed the online training can provide update information to them and was useful in clinical practice. Satisfaction survey was collected after each sharing session and the overall satisfaction rate was 95.5%. The online training can enhance nurse learning and share update information within Isolation Wards in an effective way which was more flexible, affordable and accessible. The “new normal” provided opportunity to find new approaches to education and training in clinical areas.
