Implementation of Generic Clinical Request System (GCRS) in HKWC CGAT

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Abstract Description
Submission ID :
HAC1228
Submission Type
Authors (including presenting author) :
Lin OY(1), Chan TC(1), Chan WK(1), Luk KHJ(1)
Affiliation :
(1) Department of Medicine and Geriatrics, Fung You King Hospital
Introduction :
In the past, laboratory test, imaging and allied health referral requests were made by hand filled forms in HKWC CGAT. However, it was very time consuming and increase the chances of input errors. Therefore, in 2022, HKWC CGAT gradually implement the ordering of the above investigations and referral via Generic Clinical Request System (GCRS) in CMS.
Objectives :
To achieve 100% implementation of ordering laboratory test, imaging and allied health referral via GCRS in HKWC CGAT
Methodology :
A working group was formed in April 2022. Work flow was then developed and endorsed. The GCRS label printer was then requested and subsequently installed in FYKH CGAT office in June 2022. Trial run in one of the CGAT team was then performed in the same month. Full implementation was taken place in Oct 2022.
Result & Outcome :
All laboratory test, imaging and allied health referral requests ordered by GCRS in CMS has been fully implemented in HKW CGAT clinic smoothly in 4Q 2022. All parties including doctors, nurses, PCA, allied health colleagues and RCHE staffs welcome and work efficiently under this new workflow.
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