To foster the healthcare transformation in HA, Artificial Intelligence (AI) is adopted together with machine learning and data analytics to drive innovations for data-driven care, service quality improvement and automation. AI-enabled solutions are able to enhance the quality & safety of care, reduce human errors and relieving workload of frontline staff, by providing clinical decision support, early detection of conditions as well as streamlining the workflows in both clinical and non-clinical aspects.
Over the past few years, a wide range of AI initiatives have been developed and deployed, from clinical to non-clinical applications, from in-house to co-delivered vendor solutions. With the support from frontline staff and Head Office Divisions, a governance structure was set up to oversee the strategic planning, development and execution of AI initiatives. To put forward AI researches and technology ideas into service benefits, the HA AI Lab which equipped with advanced AI computing infrastructure was established in 2021. By collaborating with various stakeholders, more insightful AI initiatives will be rolled out to pave the AI journey in HA, as well as support HA’s strategic goals for the provision of Smart Care and the development of Smart Hospitals.