Technological advancement in the past decade has played a vital role in the evolution of Hospital Authority (HA)’s healthcare service with electronic payment being one of the smart initiatives implemented. The “One-stop Electronic Kiosk” and the “Pay HA” in “HA Go” mobile application, together with other payment alternatives available, are currently in place to enhance the efficiency and environmental friendliness of the whole patient journey.
Meanwhile, HA has been striving to optimise the service quality and patient experience with phased implementation of various smart initiatives, for instance electronic medical certificate so as to perfect the telehealth logistics. Electronic payment, as one of the key enablers of the patient journey, will continue to support HA’s service transformation with a mission to deliver holistic care to our patients.
